Meetings and event cancellations may be inevitable, but burned bridges don’t have to be. Though, not exactly an art or science, there are right and wrong ways to call off a booking. And handling the situation with diplomacy and tact can often make things easier for every party involved.
The best way to ensure things go [...]
Gaylord Entertainment Company terminated its agreement to purchase the Westin La Cantera Resort in San Antonio, paying a one-time penalty of $12 million in lieu of the $252.2 million it offered in November 2007. Originally, Gaylord planned to expand the resort and reopen it as a Gaylord in 2010.
When the $221 million Raleigh Convention Center opens this fall, its capacity will be for groups of up to 5,000 people. There’s one hitch. There may be a housing shortage. Demand for downtown hotel rooms is at an eight-year high, but increased borrowing costs have delayed hotel openings, affecting 500 planned rooms.
Advantage Rent A Car says it will become the first major American rental company to have a 100 percent “green” fleet of cars within the next 24 months, subject to manufacturer’s assistance and vehicle availability. On a local level, companies such as Elite Green Car in Atlanta already have converted to 100 percent eco-friendly fleets; national carriers such as Enterprise are converting portions of its fleet in select cities. But Advantage aims to make a nationwide commitment.
The Coaching Center of Austin, Texas, stiffed The Westin Las Vegas $57,000 in food, beverage and other costs it incurred for a dental boot camp in October 2007. Attendees had signed a registration agreement empowering the hotel’s parent company, Columbia Sussex Corp., to recoup the money from third parties. So in March 2008, attendees began to see hundreds of dollars of Westin charges on their credit cards.
New hires, awards and promotions across the Southern U.S.
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According to Selling Power, a meetings newsletter geared towards planning events for sales teams, up to 80 percent of your sales team is probably made up of Gen Xers, born between 1961 and 1981. When planning meetings for this picky bunch, Ann Fishman, president of Generation Targeted Meeting Corporation, has a list of critical do’s and don’ts.
