Plan Your Meetings

Attendees no longer stuck with the bill

May 7, 2008
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The Coaching Center of Austin, Texas, stiffed The Westin Las Vegas $57,000 in food, beverage and other costs it incurred for a dental boot camp in October 2007. Attendees had signed a registration agreement empowering the hotel’s parent company, Columbia Sussex Corp., to recoup the money from third parties. So in March 2008, attendees began to see hundreds of dollars of Westin charges on their credit cards.

Earlier this month, Columbia Sussex Corp. reversed its decision, announcing it would refund charges. In a letter to the 85 attendees, Columbia Sussex’s assistant corporate general counsel explained the refunds were an effort to show good faith, and found the Coaching Center organizer to blame for charges incurred.

Source: Las Vegas Review-Journal

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