Beginning Jan. 12, 2009, a new online registration system will replace paper forms some foreign visitors are required to fill out upon arrival at U.S. airports and seaports…
By Taylor Dahl
The Denver Metro Convention and Visitors Bureau has created “Go the EXTRA Mile,” a hospitality training program, in preparation for the Aug. 25-28 Democratic National Convention (DNC). So far, 2,400 people and 500 hotels, restaurants and hospitality businesses have participated in the program.
According to a recent PYM survey, three out of four planners [...]
Studying for the Certified Meeting Professional (CMP) exam? Meeting Professionals International (MPI) is offering a CMP Online Study Guide through its Web site…
Rising fuel costs are forcing airlines to add fees to checked bags, in-flight beverages and frequent flyer rewards at a pace that’s difficult to track. At the same time, there is some good news that’s getting lost in all the bad press. So here’s a quick look at what’s going on …
New hires, promotions, mergers and more throughout the meetings industry…
Meeting planners watching their budgets would do well to keep an eye on the tax burden travelers are being asked to pay in potential meeting destinations. The National Business Travel Association completed a study of car rental, hotel and meal taxes in the top 50 U.S. destinations cities (by number of air travelers), and ranked them by overall tax burden (including general sales tax and tax on services travelers use, including cars, hotels and meals) and discriminatory travel tax burden (excluding general sales tax)…
Problems with hotel/room maintenance, food and beverage, Internet usage and parking issues top the list of complaints hotel guests had in 2008, according to the J.D. Power and Associates 2008 North America Hotel Guest Satisfaction Index Study. The study found that two-thirds of the hotel segments measured — upscale, mid-scale full service, mid-scale limited service and economy/budget — had a marked decline in overall guest satisfaction, compared with 2007…
